Forgiveness and reconciliation are addressed using the Forgiveness Reconciliation Model (FRM) as a theoretical framework. The FRM has cross-cultural applications, established from previous quantitative research. The FRM is explored further using autoethnography. The researcher’s experiences studying forgiveness and reconciliation from survivors and perpetrators of the Rwandan genocide in 1994 are used to expand understanding and application of the FRM to client care in the context of helping clients work through conflict and forgiveness.
